Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
Custom and personalized orders
If you would like order more items, please feel free to message me. I can create a personalized order for you.
Wholesale availability
Yes, please feel free to contact me! I would offer a wholesale price for you!!
Please provide your Telephone Number for shipping.
This will make your shipment more easily to delivery to you!
Doll body Stained?
You should know dolly are easy to get stained. Please do some protection if you wear something in dark color. We are not responsible if the doll get stained by the dark color shoes and clothes.
Import Duty
Under the IOSS rule, order amounts Under EUR150, the VAT of Europe(IOSS Number) will auto collect by Etsy. And UK VAT had auto collect by Etsy, Other Countries VAT is NOT INCLUDED IN THE PRICE. It may be subject to import duties and taxes, we will not be held responsible for these charges.
Shipping Method
It will ship by register airmail with tracking number or SF-Express. You could purchase more for the same time to save the Shipping Cost and Time.
EMS Shipment available, please contact us about the EMS Shipping Cost. Shipping directly from Hong Kong